I’m sorry, you’re breaking up!
As lawyers - like the rest of the general public - have come to rely more and more on mobile phones to communicate, we frequently find ourselves either being unable…
First Impressions Last
The March/April 2012 issue of Law Practice magazine is now available online and in it you'll find my SimpleSteps column. I've reprinted the column below to save you a click,…
Maybe Your Lawyer is Drunk?
A recent blog post from The Stubborn Writer entitled Why Your Lawyer Won't Take or Return Your Phone Calls - The Top 10 Reasons caused a lot of heated discussion…